FAQ - Kol Rinah

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Member Account FAQ

Once you are logged in, you'll be able to access our Zoom Passwords page and so much more!

1) I have not signed in before, how do I obtain a login?

Contact Meir Zimand in the office: meir@kolrinahstl.org. He will send you a link to create your new password. Once you have created your new password, please save your login information securely.

2) How do I change my password?

- Log in

- Under ‘My Account’ click on ‘My Profile’

- Type a password in the ‘Login Password’ and ‘Confirm Password’ fields (Passwords should be at least 8 characters long and contain a combination of upper and lower case letters and at least one number and special character.)

- Click ‘Save Changes to Person’ at the bottom of the screen

3) How do I change the email address I use to sign in?

- Sign in

- Under ‘My Account’ click on ‘My Profile’

- Type in a new email address in the ‘Login Email’ field

- Click ‘Save Changes to Person’ at the bottom of the screen

4) I forgot my password and cannot sign in, what should I do?

- Click on Log In, click Forgot My Password

- You will be asked for your email address and will receive an email with a link to change your password.

- Change password (Passwords should be at least 8 characters long and contain a combination of upper and lower case letters and at least one number and special character.)

5) What can I do with ShulCloud?

- View your financial transactions history online

- Pay your bill online by eCheck or credit card, or bill your account

- Update information for you and your family members

- Update your yahrzeit information

- Make donations

- Register for classes, events and make the payments online

- Access Zoom Programing links

- Access Board Meeting Minutes

- View Leadership contact info

6) Do I now have to make all payments online? Can I still pay by check?

You can always pay by check. However, it saves us time if you pay online, so we hope as many partners as possible will do so. If you feel uncomfortable paying online, you can always send a check to the office.

7) Can I make automatic monthly payments?

You can make automatic payments with a credit card. Here’s how you to it:

- Sign in

- Under ‘My Account’, choose ‘My Billing’

- Click ‘Submit Payment’ and check the box labeled ‘Split this Payment Amount’

- Type in an amount and select the number of months over which to split the payment

- When you get to the ‘Confirm Payment’ screen, you can indicate you want to pay with credit card

8) Will I be charged fees for paying on line?

For credit cards we are asking for a 3% donation to help cover the additional processing fees, but partners may choose to opt out of this.

This tutorial shows how you can edit your Member Profile: https://www.youtube.com/watch?v=hbvPNQGE_bg&t=47s

Fri, May 30 2025
3 Sivan 5785

MISSION: Create a welcoming community that embraces Torah, meaningful worship, lifelong learning, music, Israel, and tikkun olam, guided by the tenets of Conservative Judaism.